How we verify Prepclass reviews
Last updated
In short: every review on this site comes from a person we have confirmed by hand is a Prepclass user. We publish all of them, whatever the rating, unless they break our review guidelines.
This is Prepclass's own reviews site, not an independent review platform. The company that runs it is named on the Contact and site operator page.
Who can write a review
Reviews are by personal invitation. We confirm with your Prepclass account that you have used the app. We share the private review link ourselves, and who gets it never depends on scores, the plan, or whether someone contacted support or asked for a refund.
How we check
The form asks for the email address of your Prepclass account. It stays private: we use it only to find your account and never publish it. A new review waits as “pending verification” until a person on our team has confirmed with that account, by hand, that you have used the app. We don't look at your scores unless you mention them. Only then does the review go live with the “Verified user” badge.
- Under 18: a parent or guardian confirms by email before we publish.
- When you send a review, we compare the country your connection comes from with the country you gave. If they match, the review shows “Location checked” with that country's flag. We don't store your IP address with your review; our hosting provider keeps short technical logs.
- “Verified” means we confirmed that the reviewer, or their parent, used the service named on the review. It doesn't mean we agree with the review or have checked every statement in it. We don't check identity documents.
- No step is automated: a person reads and checks every review before it is published.
What we publish
- Every review that follows the review guidelines, positive or negative. The same rules apply to every rating.
- The newest reviews come first. You can also sort by rating. We don't pin reviews or pick “best” ones.
- The average includes every published review and shows once there are 5. Next to it we show the number of reviews and how many gave each star rating.
- As of : 0 reviews published.
Labels on reviews
- “Verified user”: confirmed by hand as described above.
- “Location checked”: the review was sent from the country its author gave.
- “Parent”: written by a parent or guardian about their child's experience.
- “Received free access or a discount from us”: we gave the reviewer something outside our public offers.
- “Personal connection to our team”.
- “Edited on [date]” and “Translated automatically. See the original.”
What we never do
- No payments, discounts, gifts or prize draws for reviews.
- We never write reviews or ask anyone to write a positive one.
- We never choose whom to invite based on how satisfied they are.
- No one who works for us, and no spouse, parent, child or sibling of theirs, may post reviews here.
Our replies
We reply to reviews, including critical ones. Replies are labelled as ours and signed with a name.
Reviews of Prepclass elsewhere
In the app stores. We link to those reviews and never copy them here, because they belong to their authors. We don't run those sites.
Questions
To report a review, see Report a review.
Other questions: use our contact form. A person answers.